Trust Center

Fortiva International – Compliance

Our Commitment to Regulatory Standards

Fortiva International is committed to operating in compliance with the privacy, data protection, and payment regulations that apply to our Clients and their events.

1. Privacy Legislation

  • We design our practices to comply with Canada's Personal Information Protection and Electronic Documents Act (PIPEDA).
  • For users in the European Union and the United Kingdom, we apply safeguards consistent with the GDPR, including lawful processing and data subject rights.
  • You may request access, correction, or deletion of your personal data at any time, as described in our Privacy Policy.

2. Payment Compliance

  • Payments are processed by established third-party payment providers that maintain PCI-DSS compliance.
  • We do not store full payment card numbers on our own systems.
  • Invoices and billing records are retained as required by applicable tax and accounting rules.

3. International Data Transfers

  • Your data may be transferred outside Canada in the course of delivering our services.
  • Where transfers occur, we apply safeguards such as encryption and contractual protections with our service providers.

4. Records & Retention

  • Account, event, and billing records are retained only as long as necessary to deliver services or as required by law.
  • Upon verified request, we will delete personal data that is no longer subject to a legal retention requirement.

5. Compliance Questions

For compliance questions or data requests, contact our team at evie@fortivainc.com or write to 34 Clifton Crescent, London, Ontario, Canada, N6C 3V8.