Fortiva International – Privacy Policy

Effective Date: October 1, 2026

Last Updated: October 15, 2026

1. Information We Collect

We may collect the following types of information:

1.1 Personal Information

• Name, email address, phone number, and postal address
• Account login details
• Payment and billing information (for Clients)
• Employment or engagement details (for Staff)

1.2 Usage Data

• Device type, browser type, and operating system
• IP address and location data (where legally permitted)
• Pages visited, features used, and time spent on the Platform

1.3 Event & Service Data

• Event details, schedules, and related communications
• Client and Staff interactions within the Platform

2. How We Use Your Information

We use your information to:

• Provide, operate, and improve the Platform
• Process bookings, payments, and service requests
• Communicate with you about your account, events, or support inquiries
• Ensure compliance with our [User Agreement]
• Personalize your experience and recommend relevant features
• Detect, prevent, and address fraud, security, or technical issues
• Comply with legal obligations

3. How We Share Your Information

We do not sell your personal information. We may share your data with:

• Service Providers – Payment processors, hosting providers, and analytics services
• Authorized Staff – To deliver services you have requested
• Legal Authorities – When required by law or to protect our rights
• Business Transfers – In the event of a merger, acquisition, or sale of assets

4. Data Storage & Security

• Your data is stored on secure servers with encryption and access controls.
• We retain personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law.
• While we take reasonable measures to protect your data, no system is completely secure.

5. Your Rights

Depending on your location, you may have the right to:

• Access, correct, or delete your personal information
• Restrict or object to certain processing activities
• Request a copy of your data in a portable format
• Withdraw consent where processing is based on consent

To exercise these rights, contact us at evie@fortivainc.com.

6. Cookies & Tracking Technologies

We use cookies and similar technologies to:

• Keep you signed in
• Remember your preferences
• Analyze Platform usage to improve performance

You can manage cookies through your browser settings, but disabling them may affect your experience.

7. International Data Transfers

If you access the Platform from outside Canada, your information may be transferred to and processed in countries with different data protection laws.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on the Platform with the updated "Last Updated" date. Continued use of the Platform after changes take effect constitutes acceptance of the updated policy.

9. Contact Us

If you have questions or concerns about this Privacy Policy, please contact:

Fortiva International – Privacy Officer

Email: evie@fortivainc.com

Address: 34 Clifton Crescent, London Ontario, Canada, N6C 3V8